Google Reviews

Courtney Beasley
Courtney Beasley
01:05 15 May 19
Jeff was awesome. I honestly was just ready to trash my van because of all the bad advice I was being given. I called and told Jeff the symptoms my newly placed transmission was having and he told me to just stop by and see if it needed a quick relearn. I stopped by and spoke with Mike who was very nice and shared a story about a van similar to mine. They did not even charge me to complete the quick relearn and so far my van is driving great. I will be coming back if I have issues later on. Great customer service and will recommend!!!read more
Bradley Moorman
Bradley Moorman
20:46 10 May 19
I don't know where to start. I brought my car in for some differential work, and these guys went above and beyond anything I expected. The work took longer than expected but I was given a rental car at Jeff's own personal expense. They even went as far as doing my rear brakes and replacing the solid axles for free because they weren't in spec. These guys are great, especially Jeff. Don't be intimated by the old bad reviews, Jeff is definitely turned it around. Also, dont be surprised if the work takes longer than expected these guys are extremely through and want to make sure your car is fixed right the first time and more problems can be discovered mid-repair.read more
Tony Wilson
Tony Wilson
14:32 09 May 19
Great work and good service. Had to get my two front rotors replaced and they had me up and running before end of day. Took about 4-5 hour and I'm pleased with the results. (I came here thinking I had another problem and found out they are not a one trick pony) Very satisfiedread more
Jason Runnels
Jason Runnels
14:21 11 Jan 19
Jeff may just be THE most personable, concerned and thorough "guy behind the desk" I've come across. I've never had someone at a mechanic shop show such concern. Pricing may have been slightly higher than those I shopped him against for the transmission rebuild (but not for the differential rebuild and tune-up), but his warranty was way better and again, how he went about his business won me over. You get what you pay for in this business it seems. He and his crew, Tommy and Rudy, have a customer for life. Highly recommend.read more
Rikkie Flavius
Rikkie Flavius
21:53 18 Dec 18
If you’re here, James is the guy to go to! Forever honest, patient, and an all around friendly guy. He’s great with keeping in touch and keeping you updated on your car, and he tries his best to get you a great deal.read more
Steven Davis
Steven Davis
20:55 14 Dec 18
I recently had to use Eagle transmission in Garland, best experience I have ever had at a repair shop! Jeff, the manager, took a stressful situation and made it a relaxed one! He was extremely friendly, personal, honest, and helpful! He made sure I understood everything and explained all the options to me. I would definitely recommend them to everyone!read more
Jennifer Webb
Jennifer Webb
18:30 17 Aug 16
Would 100% Recommend!! Eric and ThisTeam did such a good job of geting me a good deal on are new transmission and have walked us through any issues along the way. Thay have my trust. And thay are a caring and honest staff!!!! Thay even called later to see how it was doing!!!read more
Jasmin Brenda
Jasmin Brenda
02:26 31 Jul 16
These guys are awesome. 100% honest and very thorough with examination and explanation for your personal understanding. Very professional. I would recommend to everyone. Thanks to the experts at Eagle.read more
Jason Sinkinson
Jason Sinkinson
18:04 14 Jul 16
These guys Stole My Truck!!!!! I dropped my truck off to get the transition fixed. I then get a call back saying it was done. I go to pick it up and it still not does not work. So I call and tell him that it still doesn't work so I was told to bring it back. Later in the week I get a call from the Dallas PD saying they have my truck and it was used in a crime. So somehow these guys didn't even know that my truck was missing and did not call the police and wouldnt call them even after i told them it was stolen. They then charge me for the work they did not complete. I gave each Police dept. including the ATF names and descriptions of what happened. So to sum this up. My truck was "stolen from this shop". These guys did not call the police when it happened giving the criminals more than enough time to drive my truck into a ditch. Then they refused to call the police after I found out that the truck was used in a crime. Then they charge me for the work they never did.....SO THIS SOUNDS LIKE AN INSIDE JOB!!! DO NOT TAKE YOUR VEHICLE HERE!!!!! YOU HAVE BEEN WARNED!!!!!!!!!!!read more
Gooby Do
Gooby Do
21:39 27 May 16
Great customer service. My transmission was failing, I was trying to get the last bit of life out of it when it catastrophically failed while driving. While coasting in to the nearest parking lot with a plume of smoke behind me, I looked up and I was at Eagle Transmission. Well I am grateful that's where I ended up. Vito and the guys got me back on the road and put new life into my car in a timely manner.The entire staff was professional and courteous. They explained the problems in detail with me and I could tell they were sincere. If family or friends ask me where to go for transmission help, I'm telling them to see Vito at "Eagle Transmission in Garland... the one by whataburger" -Michael 1988 Lincoln Town Carread more
Peggy Merrell
Peggy Merrell
15:14 18 May 16
I am Stephen Merrell a retired engineer and part time "shade tree mechanic". In May of 2016 I had a great experience at the Eagle Transmission on Plano road in Garland. The technicians Veto and Clay were outstanding. I highly recommend that shop and am especially appreciative to those two men. I had done extensive work on my Grand Daughter's 2005 Honda Civic engine. In the process I broke one of the transmission connectors. It was in a place and the damage was such that it was VERY HARD TO DETECT. Those two men found the problem, loaned me the tools to make the needed repair, and charged me only for the replacement part.read more
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