Google Reviews

Daniel S
Daniel S
02:15 16 Aug 19
I brought my car here as one of several shops to get diagnostics run on my codes and driving issues. I worked with Jeff and Steven. They told me the problem and then explain exactly what other shops would say it was to try and get more money. Well, they were right. I ended up using them and was very happy with the honesty and price of the repair. They also offered to drive me home and pick me up if needed. Excellent customer service!read more
Salman Khan
Salman Khan
14:05 31 Jul 19
Did a great job at replacing the transmission on my Subaru outback. Jeff made sure that I get the car back quickly and arranged for my car to be picked up at my home considering my busy work schedule. Jeff did all this for a steal of a price. No other transmission shop could even come close. The quality did not get impacted by the price. He made sure to replace with OEM fluids and filter. I've had the car back for almost 2 months now and it's running great. I would highly recommend anyone thinking about getting transmission work done to go here. Ask for Jeff, he will take care of you!!read more
Rebecca McIntire
Rebecca McIntire
21:43 02 Jul 19
Jeff is a doll. The mechanics are very knowledgeable and get the repairs done right. I will continue to do business with them.
richard bales
richard bales
21:35 11 Jun 19
I love Eagle transmission. . they fixed my car right. If I have a question they will answer it. Happy happy Happy Richard. .
Zain Almuqbil
Zain Almuqbil
16:46 05 Jun 19
Great customer service. Best techs. The manager Jeff is your guy and will always take care of you.
Jr Barber
Jr Barber
13:34 03 Jun 19
Waste my time and money coming here they over charge on everything and take weeks to Months to get the job done the guy Jeff especially is unprofessional he lied to me about fixing a few parts on my car and even cursed at me over the phone my transmission went out few months after rebuilding it after the 2 and time they voided my warranty they always try to scam you especially on income tax season would not recommend this shop at all to anyone.JEFF is a good scammer he always scamms and over charges everyone Everytime I ask him about my car always tells me something new he forgets about wat he is gona do and never gets things done.JEFF is a lazy guy who sits behind the counter just waiting to rob people never gets nothing done right I seen a few ppl waiting on him they lookd irritated said he had them waiting for hours and they all say that he lied to them and there car still not ready some on le had said there car was here for 1year till it got fixed they took 5 months to fix mine not only do they over charge you but you have to wait months to get you car back and it will break down in few weeks they do something so you have to go back and get it "fixed" don't go there worst shop ever in my life wasted over 3500 and my car was still not running good.read more
Courtney Beasley
Courtney Beasley
01:05 15 May 19
Jeff was awesome. I honestly was just ready to trash my van because of all the bad advice I was being given. I called and told Jeff the symptoms my newly placed transmission was having and he told me to just stop by and see if it needed a quick relearn. I stopped by and spoke with Mike who was very nice and shared a story about a van similar to mine. They did not even charge me to complete the quick relearn and so far my van is driving great. I will be coming back if I have issues later on. Great customer service and will recommend!!!read more
Bradley Moorman
Bradley Moorman
20:46 10 May 19
I don't know where to start. I brought my car in for some differential work, and these guys went above and beyond anything I expected. The work took longer than expected but I was given a rental car at Jeff's own personal expense. They even went as far as doing my rear brakes and replacing the solid axles for free because they weren't in spec. These guys are great, especially Jeff. Don't be intimated by the old bad reviews, Jeff is definitely turned it around. Also, dont be surprised if the work takes longer than expected these guys are extremely through and want to make sure your car is fixed right the first time and more problems can be discovered mid-repair.read more
Tony Wilson
Tony Wilson
14:32 09 May 19
Great work and good service. Had to get my two front rotors replaced and they had me up and running before end of day. Took about 4-5 hour and I'm pleased with the results. (I came here thinking I had another problem and found out they are not a one trick pony) Very satisfiedread more
Jason Runnels
Jason Runnels
14:21 11 Jan 19
Jeff may just be THE most personable, concerned and thorough "guy behind the desk" I've come across. I've never had someone at a mechanic shop show such concern. Pricing may have been slightly higher than those I shopped him against for the transmission rebuild (but not for the differential rebuild and tune-up), but his warranty was way better and again, how he went about his business won me over. You get what you pay for in this business it seems. He and his crew, Tommy and Rudy, have a customer for life. Highly recommend.read more
Rikkie Flavius
Rikkie Flavius
21:53 18 Dec 18
If you’re here, James is the guy to go to! Forever honest, patient, and an all around friendly guy. He’s great with keeping in touch and keeping you updated on your car, and he tries his best to get you a great deal.read more
Steven Davis
Steven Davis
20:55 14 Dec 18
I recently had to use Eagle transmission in Garland, best experience I have ever had at a repair shop! Jeff, the manager, took a stressful situation and made it a relaxed one! He was extremely friendly, personal, honest, and helpful! He made sure I understood everything and explained all the options to me. I would definitely recommend them to everyone!read more
Jennifer Webb
Jennifer Webb
18:30 17 Aug 16
Would 100% Recommend!! Eric and ThisTeam did such a good job of geting me a good deal on are new transmission and have walked us through any issues along the way. Thay have my trust. And thay are a caring and honest staff!!!! Thay even called later to see how it was doing!!!read more
Jasmin Brenda
Jasmin Brenda
02:26 31 Jul 16
These guys are awesome. 100% honest and very thorough with examination and explanation for your personal understanding. Very professional. I would recommend to everyone. Thanks to the experts at Eagle.read more
Jason Sinkinson
Jason Sinkinson
18:04 14 Jul 16
These guys Stole My Truck!!!!! I dropped my truck off to get the transition fixed. I then get a call back saying it was done. I go to pick it up and it still not does not work. So I call and tell him that it still doesn't work so I was told to bring it back. Later in the week I get a call from the Dallas PD saying they have my truck and it was used in a crime. So somehow these guys didn't even know that my truck was missing and did not call the police and wouldnt call them even after i told them it was stolen. They then charge me for the work they did not complete. I gave each Police dept. including the ATF names and descriptions of what happened. So to sum this up. My truck was "stolen from this shop". These guys did not call the police when it happened giving the criminals more than enough time to drive my truck into a ditch. Then they refused to call the police after I found out that the truck was used in a crime. Then they charge me for the work they never did.....SO THIS SOUNDS LIKE AN INSIDE JOB!!! DO NOT TAKE YOUR VEHICLE HERE!!!!! YOU HAVE BEEN WARNED!!!!!!!!!!!read more
Gooby Do
Gooby Do
21:39 27 May 16
Great customer service. My transmission was failing, I was trying to get the last bit of life out of it when it catastrophically failed while driving. While coasting in to the nearest parking lot with a plume of smoke behind me, I looked up and I was at Eagle Transmission. Well I am grateful that's where I ended up. Vito and the guys got me back on the road and put new life into my car in a timely manner.The entire staff was professional and courteous. They explained the problems in detail with me and I could tell they were sincere. If family or friends ask me where to go for transmission help, I'm telling them to see Vito at "Eagle Transmission in Garland... the one by whataburger" -Michael 1988 Lincoln Town Carread more
Peggy Merrell
Peggy Merrell
15:14 18 May 16
I am Stephen Merrell a retired engineer and part time "shade tree mechanic". In May of 2016 I had a great experience at the Eagle Transmission on Plano road in Garland. The technicians Veto and Clay were outstanding. I highly recommend that shop and am especially appreciative to those two men. I had done extensive work on my Grand Daughter's 2005 Honda Civic engine. In the process I broke one of the transmission connectors. It was in a place and the damage was such that it was VERY HARD TO DETECT. Those two men found the problem, loaned me the tools to make the needed repair, and charged me only for the replacement part. May of 2019 The following is my second positive review of Eagle Transmission at Plano road and Forest in Garland. This shop has new management since my experience with them in May of 2016. However, the new management seems to be just as good. I highly recommend this shop. A widow lady that attends the same church as my wife and I was having intermittent transmission issues with her 2006 Honda accord. Eagle at first diagnosed it as motor mount failures. I purchased new motor mounts with the thought of installing them myself to save the lady this cost. However, before I could install them the transmission acted up again in a much more serious manner. I took the car back to Eagle they diagnosed the need for a transmission over haul, quoted a reasonable price and offered to install the new motor mounts at no additional cost. A few days after the lady received the car back it started making another serious noise. One of the motor mounts was either defective or the associated mounting bolts were not torqued properly. Eagle replaced the mount, it’s attachment bracket and the mounting bolts free of charge. Again, I recommend this shop.read more
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